It is important that the tools used to add teleworkers can be integrated with existing infrastructure.
The information technologies used to run most businesses are a mixture of desktop applications and shared database management systems. WebPublisher Studio is written in Omnis Studio from Omnis Software to allow connectivity to a large range of database backends and internet appliances.
The objective of integration is to provide seamless, efficient processes delivering users with access to the essential data needed to perform business activities. A well integrated solution should allow Telecommuters to have a user experience comparable to that of employees working at the enterprise office.
| Support for popular database management systems
The primary considerations are:
- The functional areas to be leveraged to remote users
(ie. the business case)
- The technologies utilised by the user base (ie. Laptop, Smartphone)
- The communications medium (ie. Local or Wide Area networking, 3G telephony etc.)
The provision of a holistic solution recognises that different classes of user may require different processing tools and views of data - the dispatch folks only need a subset of customer data compared with that required by the accounts department. The advent of smartphone and tablet devices opens even more possibilities for liberating Teleworkers from the traditional workspace.